teekbuzz Privacy Policy
The security of your personal information is our first priority. Learn how teekbuzz collects, stores, and protects your data in this policy.
Our Commitment
teekbuzz ("we", "our", or "platform") is committed to ensuring a safe and reliable online gaming environment for players in Bangladesh. This privacy policy explains what information we collect about you through the website https://teekbuzz.cam ("Site"), how that information is used, who it is shared with, and how you can maintain control over your information.
By using our Site or creating an account, you will be considered to have accepted the terms of this privacy policy. Please read the full policy carefully. If you have any questions, please contact our support team.
This privacy policy applies to all registered members, visitors, and anyone using any service provided by teekbuzz. We may update this policy from time to time — if changes are made, the new date will be published on this page.
What Information We Collect
teekbuzz may collect various types of information from you — some information you provide directly, and some is collected automatically.
Personally Identifiable Information
Information you provide at the time of account registration includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (if verification is required)
Financial Information
Information collected to process transactions includes:
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Balance and bonus details
- Transaction time and amount
Technical Information
Collected automatically while you browse the Site:
- IP address and device information
- Browser type and version
- Operating system
- Site access time and session duration
- Browsing patterns and information about pages visited
Gaming Activity Information
Information related to your participation on the platform, such as:
- Play history and bet amounts
- Win and loss records
- Preferred game categories
- Bonus and promotion usage details
- VIP level and points information
Cookies and Tracking Technologies
teekbuzz uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Cookie Types
Essential Cookies
These are essential for running the core functions of the Site. They are used to maintain login sessions, ensure security, and prevent fraud. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences — such as language selection and display settings. They make your experience more personalized.
Analytical Cookies
Used to review Site performance and analyze user behavior. This information is collected in fully anonymous form and is used to improve the Site.
Cookie Control: You can accept or reject cookies by changing your browser settings. However, disabling certain cookies may cause some Site features to not work correctly.
Cookie Session Duration
- Session cookies: deleted when the browser is closed
- Persistent cookies: deleted after a set period
- First-party cookies: used by teekbuzz only
- Third-party cookies: used for payment gateway verification
How Your Information Is Used
teekbuzz uses your information only for lawful and specific purposes. The main purposes for which we use it are described below:
Account Management
To create, verify, and maintain your account and to ensure login security.
Transaction Processing
To ensure the secure processing of deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
Customer Service
To resolve your complaints, provide assistance via live chat, and communicate by email.
Fraud Prevention
To monitor security and prevent illegal activity, money laundering, and account hacking.
Responsible Gaming
To identify early signs of potential gaming problems and provide users with the necessary support.
Platform Improvement
To analyze user experience and improve the game lobby, payment process, and overall Site quality.
Sharing Information with Third Parties
teekbuzz does not sell or rent your personal information. However, in certain circumstances we may share information with trusted third parties:
Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used only to verify and complete transactions.
Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may access technical information about your gaming session — solely for the purpose of running games correctly.
Legal Authorities
Information may be provided to relevant authorities in response to court orders, investigations, or legal obligations. This is part of fulfilling our legal responsibilities.
Technology and Infrastructure Service Providers
Cloud hosting and cybersecurity providers may access information to a limited extent for the purpose of operating and maintaining the Site. All of them are required to comply with strict confidentiality agreements.
Important: Except for the exceptions noted above, teekbuzz never shares your information for marketing purposes or with unknown third parties.
International Data Transfers
Some service providers may be located outside Bangladesh. In such cases, we ensure that appropriate data protection measures are in place and that international standards are followed.
Data Protection Measures
teekbuzz uses industry-standard security technologies to keep your personal information protected.
SSL Encryption
All information transmitted on our Site is protected through SSL (Secure Sockets Layer) encryption technology. As a result, your login credentials, payment information, and personal details remain unreadable to third parties.
Two-Factor Authentication
We provide Two-Factor Authentication to prevent unauthorized access to your account. This significantly increases the security of your account.
Secure Data Storage
All user data is stored in secure, encrypted databases. Access to the database is strictly controlled and only authorized staff can access the necessary information.
Regular Security Reviews
Our technology team conducts regular security tests and quickly resolves any potential vulnerabilities that are identified. We follow the latest cybersecurity standards.
Note: It is not fully possible to guarantee 100% security on any digital platform. Therefore, you are also requested to keep your password private and avoid logging in on unfamiliar devices.
Data Retention Period
teekbuzz retains your information only for as long as necessary — no longer. Our general retention policy is as follows:
Active Account Information
All account information is retained for as long as your account is active. Even after an account is closed, information necessary to meet legal obligations may be retained for a set period.
Transaction Records
Financial transaction information may be retained for an extended period as required by financial regulatory guidelines and fraud prevention needs. This is also necessary for your protection.
Marketing Communications
If you have given consent to receive promotional messages, you may withdraw that consent at any time. After consent is withdrawn, your contact information will not be used for marketing purposes.
Data Deletion Requests
You may contact us to request that your information be deleted. However, we are required to retain information in the following cases:
- Ongoing legal disputes or investigations
- Pending financial transactions
- Fulfillment of legal obligations
- Fraud prevention requirements
Your Data Rights
teekbuzz believes every user has full rights over their own information. Your main rights are described below:
Right of Access
You may find out at any time what information we hold about you. This information can be requested through account settings or by contacting support.
Right to Rectification
If there is any incorrect or incomplete information in your profile, you may request that it be corrected. Maintaining accurate information ensures the quality of our service.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. Where there is no legal obligation preventing this, we will fulfill the request within a reasonable time.
Right to Restriction
You may request that the processing of your information be limited. This means we will store the information but will not actively use it until the matter is resolved.
Right to Data Portability
You may request a copy of the information we hold about you in a structured, commonly used format.
Right to Object
You may object at any time to marketing communications or profiling. Upon receiving the objection, we will stop that specific processing.
Protection of Minors
teekbuzz is only for users aged 21 and above. We do not knowingly collect any information from minors (those under 21 years of age).
We verify age at the time of registration. If we find evidence that a person under 21 has registered, we will immediately close that account and delete all collected information.
A request to parents — if you suspect your child is using this site, please contact our support team immediately.
Changes to the Policy
teekbuzz may update its privacy policy from time to time. This policy may change due to shifts in business practices, new legal requirements, or technological developments.
Notice of Changes
If there are any significant changes to the policy, we will publish the updated date on this page. For important changes, we will also notify you by email.
Continued Use
If you continue to use the site after a policy update, you will be considered to have accepted the terms of the new policy. Therefore, it is recommended that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help.
For privacy-related complaints or requests to exercise data rights, please write to us in detail by email. We will process your request and provide a resolution as quickly as possible.